For organizations with employees, offices, or operations in China, Microsoft Teams can provide a familiar platform for meetings, collaboration, messaging, and business communications. However, enabling Microsoft Teams Phone in China requires more planning than simply assigning a Teams Phone license.
Local telecommunications requirements, voice infrastructure, regulatory considerations, number availability, and deployment support all need to be addressed before employees can make and receive business calls through Microsoft Teams.
UCC Networks provides Microsoft Teams voice solutions for China, including Direct Routing, local voice services, Session Border Controllers (SBCs), professional services, and ongoing support for organizations operating in China.
Direct Routing as a Service (DRaaS) allows organizations to connect Microsoft Teams to PSTN voice services through a Session Border Controller.
UCC Networks uses localized SBC infrastructure and domestic voice services to support Microsoft Teams calling in China, including local Direct Inward Dialing (DID) numbers.
This approach allows organizations to use Microsoft Teams as their business phone system while maintaining the local voice infrastructure required for their China operations.
Depending on the organization’s calling requirements, UCC Networks can provide different billing options, including:
This gives organizations the flexibility to select a calling model based on their users, locations, and expected call volume.
Having local business phone numbers is important for organizations operating in China.
UCC Networks works with local voice infrastructure to provide China DIDs for Microsoft Teams users. This can help businesses maintain local business numbers while using Teams for their day-to-day communications.
For organizations with multiple offices or departments, number management can also be incorporated into the overall Teams voice deployment.
The goal is to provide a phone system that works within the organization’s existing Microsoft Teams environment while accounting for the requirements of the local market.
Deploying Microsoft Teams Phone in China involves more than configuring users in the Microsoft Teams Admin Center.
Network architecture, SBC configuration, voice routing, number assignments, testing, migration, and user adoption all need to be considered.
UCC Networks provides professional services throughout the deployment process, including:
Teams voice deployments can include additional capabilities based on the organization’s requirements.
UCC Networks supports several solutions that can extend the functionality of Microsoft Teams, including:
A Teams Attendant Console can help receptionists and administrative staff manage incoming calls, transfer callers, monitor users, and handle day-to-day call activity.
Businesses that manage customer service or support teams can integrate contact center capabilities with Microsoft Teams to support customer interactions and agent workflows.
For organizations with multiple users, departments, or locations, tenant management services can help administrators manage their Teams voice environment and configurations.
UCC Networks provides more than PSTN connectivity.
Our team can support the project from initial planning through deployment and ongoing operations, including:
This allows your internal IT team to work with one provider for the technical and operational aspects of the Teams voice deployment.
Deploy Microsoft Teams Phone in China
Microsoft Teams can serve as the foundation for business communications in China, but the voice component requires careful planning around local infrastructure, telecommunications requirements, PSTN connectivity, and deployment.
UCC Networks provides Microsoft Teams Solutions for China to help organizations plan, deploy, and support their Teams Phone environment.
Whether you're establishing a new office in China, migrating from anexisting PBX, or expanding an existing global Microsoft Teams deployment, ourteam can help evaluate the requirements and determine the right approach.
Ready to discuss Microsoft Teams Phone in China?
ContactUCC Networks to speak with our team about your China voice requirements, existing infrastructure, and deployment plans.
UCC Networks is a leading technology solutions provider specializing in Unified Communications (UC), cloud migration, and collaborative network infrastructure. The company designs and deploys secure, scalable communication frameworks tailored to optimize operational efficiency and connectivity across education, enterprise, and public sector organizations.
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