The future of business communication isn’t about adding more tools— it’s about unifying them. With Teams Connect by UC Connect and MicrosoftTeams working hand-in-hand, your team gets one streamlined hub for calls, chats, meetings, and messaging.

By integrating directly with Microsoft Teams through OperatorConnect, Teams Connect delivers a fully unified experience that turns Teams into a complete business phone system — all while adding the flexibility, reliability, and cost control your organization needs.

What Is Operator Connect?

Operator Connect is Microsoft’s modern way to connect PSTN calling to Microsoft Teams without the complexity of Direct Routing setups. It allows certified operators like UC Connect to plug into Microsoft’s infrastructure and deliver carrier-grade voice services — right inside Teams.

With UC Connect as your Operator Connect partner, there’s:

  • No need for session border controllers (SBCs) on-site
  • No complicated configuration
  • No extra Microsoft licenses required beyond Teams Phone

Just pure, reliable voice calling — native in Teams.

Why UC Connect + TeamsJust Makes Sense

UC Connect isn’t just another carrier offering dial tone toTeams. We’ve built a platform designed to enhance Microsoft Teams, not just work alongside it.

Here’s what sets us apart:

Unified Setup with Operator Connect - We provision numbers and services directly in the Teams Admin Center — no complicated portals or scripts. Your IT team can manage everything from the same place they manage Teams.

Flexible Calling Plans - Whether you need metered callingunlimited domestic, or international calling,Teams Connect gives you the freedom to build a plan around your usage — not the other way around.

Advanced Add-Ons:

o  SMS/MMS in Teams

o  Call recording and analytics

o  Receptionist console

o  Contact Center integrations

All built to work inside Microsoft Teams fora native experience.

Bring Your Own Carrier, Keep Your Numbers

Already working with another carrier? No problem. TeamsConnect supports number portinghybrid migration, and failover options to ensure zero downtime.

Use Case Spotlight: FromChaos to Collaboration

A regional financial services firm came to UC Connect struggling with multiple disjointed systems — Zoom for meetings, a legacy PBX for phones, and a third-party SMS tool. We consolidated their stack intoMicrosoft Teams via Operator Connect with UC Connect.

The result?

  • 45% reduction in communication costs
  • 80+ hours saved annually in IT overhead
  • A single, secure app for chat, voice, SMS, and meetings

One App. One Platform. OneExperience.

Microsoft Teams is already your go-to for chat and meetings— why not make it your business phone system too? With UC Connect, your employees don’t need to juggle between apps or devices.Everything lives in Teams, and everything just works.

Connect with us?

If you're already using Microsoft Teams or planning a migration, UC Connect gives you the fastest path to full voice integration with enterprise-grade reliability. Whether you have 5 seats or 5,000, we’ll get you connected — quickly and securely.

Book a Demo or contact us to see how UC Connect + Teams can power your workplace collaboration.

UC Connect is a UCC Networks product. UCC Networks is a leading service provider of unified communications and contact center solutions tailored for business, financial, government, healthcare, retail, and international industries.